Which Office did you visit?:
-
Kent Office
Cuyahoga Falls Office
Which Doctor did you see?:
-
Dr Charles Glanville
Dr Scott Hussing
Dr Jennifer Glanville
I didn't see a doctor!
What was the Nature of your visit?:
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Eye Exam and Glasses
Eye Exam and Contact Lenses
Pickup Glasses
Pickup Contacts
Medical Condition
Other
Were you greeted promptly and courteously?:
Yes
No
Did you have to wait long to see the Doctor?:
Yes
No
Did the Doctor spend an appropriate amount of time with you?:
Yes
No
Did the Doctor thoroughly explain the results of your exam?:
Yes
No
Was the Front Desk Staff polite and helpful?:
Yes
No
Was the Optician courteous and helpful?:
Yes
No
Did the Optician explain all the options available to you?:
Yes
No
Did the Optician answer your questions competently and completely?:
Yes
No
Was the variety of eyewear satisfactory?:
Yes
No
Did the staff thoroughly explain our fees and answer your insurance questions?:
Yes
No
Were your eyeglasses ready in a reasonable amount of time?:
Yes
No
Were your eyeglasses adjusted comfortably upon delivery?:
Yes
No
When purchasing Contacts from us do you:
Pick them up at the Office.
Have them direct shipped from the manufacturer.
Overall, How would you rate the Practice?:
-
Excellent
Good
Fair
Poor
Your Email Address Please:
Additional Comments: